 |
|
The Right Choice Requires the Right Information
|
Consumer Rights
Credit and Your Consumer Rights
A good
credit rating is very important. Businesses inspect your credit history when
they evaluate your applications for credit, insurance, employment, and even
leases. Based on your credit payment history, businesses can choose to grant or
deny you credit provided you receive fair and equal treatment. Sometimes,
things happen that can cause credit problems: a temporary loss of income, an
illness, even a computer error. Solving credit problems may take time and
patience, but it doesn’t have to be an ordeal.
Your Credit Report.
Your
credit payment history is recorded in a file or report. These files or reports
are maintained and sold by "consumer reporting agencies" (CRAs). One
type of CRA is commonly known as a credit bureau.
Your
Credit Application.
When
creditors evaluate a credit application, they cannot lawfully engage in
discriminatory practices.
The
Equal Credit Opportunity Act (ECOA) prohibits credit discrimination on the basis of sex, race, marital status,
religion, national origin, age, or receipt of public assistance. Creditors may
ask for this information (except religion) in certain situations, but may not
use it to discriminate when deciding whether to grant you credit.
If
you can't resolve your credit problems yourself or if you need help, you may
want to contact a credit counseling service. Nonprofit organizations in every
state counsel consumers in debt. Counselors try to arrange repayment plans that
are acceptable to you and your creditors. They also can help you set up a
realistic budget. These services usually are offered at little or no cost.
Universities, military bases, credit
unions, and housing authorities also may offer low- or no-cost credit
counseling programs. Check the white pages of your telephone directory for a
service near you.
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in
the marketplace and to provide information to help consumers spot, stop, and
avoid them. To file a
complaint
or to get
free information on consumer issues,
visit
www.ftc.gov
or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The
FTC enters Internet, telemarketing, identity theft, and other fraud-related
complaints into
Consumer Sentinel,
a secure, online database available to hundreds of civil and criminal law
enforcement agencies in the U.S. and abroad.
The
above information can be found under the title “Facts for Consumers” at:
http://www.ftc.gov/bcp/conline/pubs/credit/crdright.htm
Click
on the "Why & How to Protect Your Privacy & Report Violations" button
to the left for more helpful information about credit and privacy
concerns, along with some very helpful links.
|